Delivery takes 8–14 days.

You can contact our customer service via email at info@mozimae.com

You can place your order directly through our website by adding items to your cart and checking out securely.

Yes, once your order has shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on the carrier’s website.

We accept major credit cards (Visa, MasterCard, American Express)

Shipping delays can happen due to external factors. If your package hasn’t arrived within the expected timeframe, please contact us

Refunds are processed within 5–7 business days after we receive your returned item.

If your order hasn't shipped yet, contact us immediately. If it's already shipped, we can’t guarantee changes.

Currently, we only offer shipping to UK, but we are working on expanding this to more countries.

You have 30 days from the date of receipt to return an item. After 30 days, we unfortunately cannot accept returns.

In most cases, customers are responsible for the return shipping costs unless the item is defective, damaged, or if we made an error in the order

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide a suitable solution.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To initiate this process, you can email us at info@mozimae.com

If you wish to cancel or modify your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed

Enter your discount code in the designated field during the checkout process. The discount will be automatically applied to your total amount

Consult our size chart on the product page to find the right size for your body type. If you're unsure, please contact us for advice.

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use, and protect your personal information.